Effective Date: February 6, 2026
Desert Tropics Custom Pools ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://deserttropicspools.com/, communicate with us via phone, email, or text message, or use our pool building services. Please read this Privacy Policy carefully. By accessing or using our services, you agree to the terms of this Privacy Policy.
Personal Information: We may collect personal information that you voluntarily provide to us, including but not limited to your name, email address, phone number, mailing address, and any other information you choose to provide when requesting a quote, scheduling a consultation, or contacting us.
Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our website.
Communication Data: When you communicate with us via phone, email, or SMS/text message, we may collect and store records of those communications, including the content of your messages and the date and time of communications.
Cookies and Similar Technologies: We use cookies, pixels, and similar tracking technologies to collect and store information when you visit our website. Cookies are small data files placed on your device that help us operate our website, analyze usage, improve performance, and support our marketing efforts.
Analytics and Advertising Tools: We may use third-party analytics and advertising services such as Google Analytics, Google Ads, and the Meta (Facebook) Pixel to better understand how users interact with our website and to deliver relevant advertisements. These services may use cookies or similar technologies to collect information about your online activities over time and across different websites.
Your Choices and Controls: You can control or disable cookies through your browser settings. Most web browsers allow you to manage, refuse, or delete cookies. Please note that disabling cookies may affect the functionality and performance of our website. You may also opt out of certain targeted advertising through industry opt-out tools provided by advertising networks.
We use the information we collect to: provide, maintain, and improve our pool building services; respond to your inquiries and fulfill your requests; send you administrative information, such as updates to our terms and policies; send you marketing communications, including promotional offers, newsletters, and service updates (with your consent); communicate with you via SMS/text messages regarding appointments, service updates, and promotional offers (with your express consent); analyze usage patterns to improve our website and services; protect against fraudulent, unauthorized, or illegal activity; and comply with applicable laws and regulations.
Consent: By providing your mobile phone number and opting in to receive text messages from Desert Tropics Custom Pools, you expressly consent to receive recurring automated marketing and informational text messages at the phone number provided. Consent is not a condition of purchase.
Message Frequency: Message frequency varies. You may receive up to 10 messages per month regarding appointment reminders, service updates, promotional offers, and other communications related to our pool building services.
Message and Data Rates: Message and data rates may apply. Please consult your wireless carrier for details regarding your text messaging plan.
Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After you send STOP, you will receive a one-time confirmation message. You will no longer receive text messages from us unless you re-subscribe.
Help: For help or more information, reply HELP to any message or contact us at info@deserttropics.com or 623-462-2682.
Supported Carriers: Carriers are not liable for delayed or undelivered messages. Major U.S. carriers are supported.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information with trusted third-party service providers who assist us in operating our business, such as website hosting, payment processing, and marketing services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
No Sharing of SMS Data: We do not share, sell, or rent your mobile phone number or SMS opt-in data with third parties for their marketing purposes. Your SMS consent information will not be shared with any third parties except as required by law or to fulfill the services you have requested.
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. SMS consent records are maintained in accordance with applicable regulations.
You have the right to access, correct, or delete your personal information. You may opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or by replying STOP to text messages. Arizona residents may have additional rights under state law. To exercise any of these rights, please contact us using the information provided below.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically.
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Desert Tropics Custom Pools
21642 N 9th Ave Suite 100
Phoenix, AZ 85027, United States
Phone: 623-462-2682
Email: info@deserttropics.com
Website: https://deserttropicspools.com/